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Cloud Enablement

Cloud Backup and Disaster Recovery Services

Make sure every critical system and data set can be recovered, from an accidental deletion to a ransomware attack or a full regional outage, within the time your business can tolerate.

Recovery Is the Only Backup Metric That Matters

Most organizations have backups. Far fewer know whether they can actually restore a complete, working application within a defined time, or whether those backups would survive an attacker who has gained administrative access. Ransomware groups now routinely target backup systems first, and cloud outages, while rare, can affect an entire region. The question is no longer whether data is copied, but how quickly and confidently the business can resume after something goes wrong.

Hanoi Technology designs backup and disaster recovery around your business requirements. We work with system owners to define recovery time objectives (RTO) and recovery point objectives (RPO), then implement the right strategy for each workload, from backup and restore to pilot light, warm standby and multi-site active-active. Backups are immutable and isolated, recovery is automated where possible, and plans are tested regularly so you know they work.

The Challenge

Gaps We Find in Backup and DR Plans

Weaknesses that typically surface only during a real incident.

Backups Without Tested Restores

Backup jobs report success, but restores are rarely exercised. When needed, teams discover missing dependencies, corrupted copies or undocumented steps that add days to recovery.

Backups Exposed to Ransomware

Backups stored in the same account, with the same credentials as production, can be encrypted or deleted by an attacker who compromises an administrator.

Undefined Recovery Objectives

Without agreed RTO and RPO targets per system, DR investment is either excessive for minor systems or insufficient for critical ones.

Outdated and Manual Runbooks

Recovery procedures written years ago no longer match the environment. Manual steps performed under pressure lead to errors and delays.

Business Value

What Resilient Backup and DR Gives You

Confidence in Recovery

Regular, documented recovery tests prove that systems can be restored within their targets.

Protection Against Ransomware

Immutable, logically isolated backups mean an attacker cannot destroy your last line of defense.

Right-Sized Investment

Recovery strategies matched to each system’s criticality avoid overspending on low-priority workloads.

Reduced Downtime

Automated failover and recovery orchestration shorten outages from days to hours or minutes for critical systems.

Compliance and Audit Readiness

Retention policies, encryption and test evidence support regulatory and customer requirements for data protection and continuity.

Lower Cost Than a Second Data Center

Cloud DR uses on-demand capacity, so you pay mainly for storage and minimal standby resources until a disaster occurs.

An Untested Recovery Plan Is Only a Hope

Systems change every week, and every change can break a recovery path. Scheduled restore tests and DR exercises are the only way to know that your plan still works, and they consistently reveal issues that are far cheaper to fix in advance.

Our Services

Hanoi Technology’s Backup and Disaster Recovery Services

Design, implementation, testing and ongoing management of data protection and recovery.

Business Impact and Recovery Assessment

We identify critical systems and dependencies, define RTO and RPO with business owners and assess current backup and DR capabilities.

  • Business impact analysis
  • RTO and RPO matrix
  • Gap assessment

Cloud Backup Design and Implementation

We implement centralized, policy-driven backups for virtual machines, databases, file systems, containers and SaaS data.

  • Backup policies and schedules
  • Centralized backup vaults
  • Retention configuration

Ransomware-Resilient Backup

We protect backups with immutability, separate accounts, independent credentials and anomaly detection.

  • Immutable backup storage
  • Isolated recovery account
  • Backup access controls

Disaster Recovery Architecture

We design DR strategies per workload, from backup and restore to pilot light, warm standby or active-active, across zones or regions.

  • DR architecture
  • Replication setup
  • Failover design

Recovery Automation and Runbooks

We automate recovery with infrastructure as code and orchestration, and maintain clear runbooks for every critical system.

  • Recovery automation
  • Runbooks
  • Communication plans

DR Testing and Managed Service

We run scheduled restore tests and DR exercises, report results and monitor backup health as an ongoing managed service.

  • Test plans and reports
  • Backup health monitoring
  • Continuous improvement

Our Approach

Our Backup and DR Approach

A business-led process from impact analysis to proven recovery.

  1. 01

    Analyze Business Impact

    We interview system owners to determine the cost of downtime and data loss, map dependencies and agree on RTO and RPO for each system.

    Deliverables: Business impact analysis · Recovery objectives

  2. 02

    Design Recovery Strategies

    We choose the right strategy per tier, balancing recovery speed against cost, and design backup, replication and isolation controls.

    Deliverables: Recovery strategy per tier · Target architecture

  3. 03

    Implement Protection

    We deploy backup policies, immutable vaults, replication and DR environments as code, integrated with monitoring and alerting.

    Deliverables: Protected workloads · Infrastructure as code

  4. 04

    Test and Validate

    We run restore tests and DR exercises, measure actual recovery times and data loss against targets and fix any issues found.

    Deliverables: Test results versus targets · Remediation actions

  5. 05

    Operate and Improve

    We monitor backup jobs, review coverage as new systems are added and repeat tests on a defined schedule.

    Deliverables: Backup health dashboard · Annual DR test plan

Use Cases

Backup and DR Scenarios

Common situations where clients ask for our help.

Ransomware Recovery Readiness

A company worried about ransomware moves backups into an isolated, immutable vault. A recovery exercise proves core systems can be restored in a clean environment.

On-Premises DR to the Cloud

An organization replaces its secondary data center with cloud-based disaster recovery. Servers replicate continuously and can be launched in the cloud when needed.

Multi-Region Failover for a Critical Service

A customer-facing platform must survive a regional outage. A warm standby in a second region is maintained and failover is rehearsed regularly.

Database Point-in-Time Recovery

A transactional system needs protection against accidental deletion and corruption. Continuous backups allow restore to any point within the retention window.

Microsoft 365 and SaaS Backup

Email, files and collaboration data in SaaS applications are backed up independently, so deleted or encrypted data can be recovered beyond native retention.

Kubernetes Backup and Restore

Containerized applications and persistent volumes are backed up with their configuration, allowing whole clusters to be rebuilt quickly.

Technology

Backup and DR Technologies We Work With

Native cloud services and established data protection platforms.

  • AWS Backup
  • AWS Elastic Disaster Recovery
  • Amazon S3 Object Lock
  • Azure Backup
  • Azure Site Recovery
  • Azure Immutable Blob Storage
  • Google Cloud Backup and DR
  • Veeam
  • Commvault
  • Rubrik
  • Velero
  • Terraform
  • AWS Route 53
  • Azure Front Door
  • Datadog

Platforms

Deliver Cloud Backup and Disaster Recovery on Your Preferred Platform

Why Hanoi Technology

Why Organizations Choose Hanoi Technology

Senior, Cross-Functional Teams

Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.

Proven Delivery

More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.

Radical Transparency

A written update every week and a demo of working software every sprint, so you always know where things stand.

Cost-Effective Global Delivery

Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.

+162%monthly active users

Success Story · Fintech

All-in-one digital banking app for a traditional bank

A traditional financial institution wanted to compete with neobanks for mobile-first customers. We replaced a set of separate banking, investing and payment apps with one product that people use every day.

Read the Full Story

Explore All Success Stories

Resources

Featured Resources

Industry trends and practical guidance to help you get more value from data, AI and technology.

Know You Can Recover When It Matters

Book a free consultation to review your current backup and recovery setup. We will help you identify the most important gaps and how to close them.

Cloud Backup and Disaster Recovery FAQ

What are RTO and RPO?

Recovery time objective (RTO) is the maximum acceptable time a system can be unavailable after an incident. Recovery point objective (RPO) is the maximum acceptable amount of data loss, measured in time, for example the last fifteen minutes of transactions. Together they define how quickly and how completely a system must be recovered, and they drive the choice of backup frequency, replication and DR strategy for each workload.

Which disaster recovery strategy do we need?

It depends on each system’s RTO, RPO and budget. Backup and restore is the lowest cost but slowest to recover. Pilot light keeps core components such as databases replicated, with other resources started on demand. Warm standby runs a scaled-down copy that can be scaled up quickly. Multi-site active-active runs full capacity in multiple locations for near-zero downtime. Most organizations use different strategies for different tiers of systems.

How do you protect backups from ransomware?

We use several layers. Backups are stored with immutability features such as object lock or immutable vaults, so they cannot be altered or deleted during the retention period. Copies are kept in a separate account or subscription with independent credentials and restricted access. We monitor for unusual deletion or encryption activity and regularly test restores into isolated environments to confirm that clean recovery is possible.

How often should we test disaster recovery?

Critical systems should have recovery tested at least annually through a full exercise, with more frequent automated restore tests of individual backups, ideally monthly or quarterly. Tests should also follow major architecture changes. We tailor the schedule to your risk profile and regulatory requirements, document each test against RTO and RPO targets, and track remediation of any issues found.

Do SaaS applications like Microsoft 365 need separate backup?

SaaS providers maintain availability of their service, but under their shared responsibility models, protecting your data against accidental deletion, malicious actions or ransomware is largely your responsibility. Native retention and recycle bins have limits. An independent backup of Microsoft 365, Google Workspace, Salesforce or other critical SaaS data gives you longer retention, granular restore and protection that does not depend on the same account.

How much does cloud disaster recovery cost?

Cost depends mainly on the chosen strategies, the volume of data protected, retention periods and how much standby infrastructure runs continuously. Backup and restore and pilot light approaches are typically much cheaper than maintaining a secondary data center, because compute is only provisioned during a disaster or test. We model costs per tier during design so you can balance resilience against budget transparently.