Shipment Monitoring Solutions

A traditional data logger records temperature or other conditions during the journey, and the data is read when the shipment arrives. A real-time tracker sends location and condition data during transit over cellular or other networks, so you can act on problems before delivery. Many programs combine both, using real-time trackers for high-value or high-risk shipments and loggers elsewhere.

Most cellular trackers use global roaming SIMs that work in many countries, and LTE-M and NB-IoT coverage keeps expanding. At sea or in remote areas, devices typically store readings and upload when coverage returns, or use satellite connectivity. We check coverage for your lanes and choose devices and connectivity plans accordingly.

Air freight requires devices that meet airline and regulatory requirements, typically including automatic deactivation of transmissions during flight and approved batteries. Several manufacturers offer trackers approved by specific airlines. We help you select approved devices for your carriers and configure the platform to handle in-flight data gaps correctly.

We link each tracker to a shipment or order, either through scanning at dispatch or through integration with your TMS or WMS. Events such as departure, arrival, delays and excursions then flow back into TMS, ERP and customer service systems through APIs or messaging, and can trigger customer notifications or exception cases automatically.

Single-use devices avoid return logistics and suit one-way international shipments or customers who will not return devices. Reusable devices cost less per trip where return flows are reliable, such as closed loops between your own sites. We compare the total cost of each option for your lanes, including recovery rates and handling effort.

Pilot costs include devices or device rental, connectivity, platform setup and integration effort, plus the time of your operations and quality teams. Focusing on a few representative lanes keeps costs contained while producing meaningful data. After the pilot, we provide a per-shipment cost model for rollout based on actual device performance and recovery rates.

It depends on what typically goes wrong on your lanes. Humidity matters for produce, paper and electronics. Shock and tilt sensors help attribute damage to fragile or heavy cargo. Light sensors detect when a package or container is opened, which is a useful tamper indicator for high-value goods. Each additional sensor can affect device cost and battery life, so we recommend sensors based on your claims history and product risk rather than adding everything by default.

We tune thresholds and alert logic during the pilot so that alerts reflect real risk, for example requiring an excursion to last for a defined period, suppressing alerts during planned loading windows and grouping related events into one case. Alerts are routed by severity and responsibility, with escalation if nobody acknowledges them. We review alert volumes and outcomes regularly and adjust rules, so teams trust and act on the notifications they receive.