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Data Management

Reference Data Management Services

Govern the code lists, classifications and hierarchies that every system depends on, with one approved version, clear mappings and controlled change.

Small Datasets with an Outsized Impact

Country codes, currencies, units of measure, industry classifications, order statuses, cost centers and product categories rarely get much attention. Yet they appear in almost every transaction and report. When the warehouse uses “KG”, the ERP “KGM” and the web shop “kilogram”, or when one system still carries a discontinued product category, integrations break, reports split into duplicate buckets and analysts spend hours writing mapping logic that nobody maintains.

Reference data management provides a single governed source for these values, with ownership, version history, effective dates and crosswalks that translate between the codes each system uses. Hanoi Technology inventories your reference data, designs the hub and approval workflows, and publishes approved values through APIs and pipelines, so changes happen once and propagate everywhere they are needed.

The Challenge

Typical Reference Data Problems

Reference data issues are easy to overlook until they disrupt operations and reporting.

Codes Maintained in Spreadsheets

Lists live in Excel files and hard-coded tables owned by individuals. Changes are emailed around and applied inconsistently or not at all.

Conflicting Values Between Systems

Each application uses its own codes for the same concept, forcing every integration and report to maintain its own mapping logic.

Uncontrolled Changes

A new status code or reorganized hierarchy is added in one system without notice, breaking downstream pipelines and dashboards.

Missing History

Without effective dates and versions, historical reports cannot be reproduced after a classification or organizational structure changes.

Business Value

Benefits of Managed Reference Data

Consistent Reporting

All reports group sales, costs and operations by the same approved categories, regions and hierarchies.

More Reliable Integrations

Crosswalks maintained in one place replace scattered mapping logic, reducing integration failures when codes change.

Controlled, Auditable Change

Approval workflows and full version history show who changed what, when and why.

Easier Compliance with Standards

Alignment with external standards such as ISO 3166 country codes, ISO 4217 currency codes and industry classifications simplifies regulatory and partner reporting.

Faster System Onboarding

New applications subscribe to approved reference data instead of building their own lists from scratch.

Better Quality Rules

Data quality checks validate values against the authoritative list, catching invalid codes at entry.

Reference Data Is the Vocabulary of Your Business

Master data describes the things your business works with; reference data describes how you classify them. Getting that vocabulary right and consistent is one of the most cost-effective data management investments, often delivering quick, visible wins before larger MDM programs.

Our Services

Hanoi Technology’s End-to-End Reference Data Management Services

Services that bring reference data under control quickly.

Reference Data Inventory

We discover code lists and classifications across applications, spreadsheets and warehouses, documenting owners, usage and inconsistencies.

  • Reference data catalog
  • Usage and dependency map
  • Inconsistency report

Hub Design and Implementation

We implement a reference data hub in a dedicated tool or in your MDM or data platform, with data models for code sets, attributes and relationships.

  • Reference data model
  • Configured hub
  • Import of initial code sets

Crosswalks and Mappings

We build and maintain mappings between local and canonical codes, including many-to-one relationships and external standards.

  • Canonical code sets
  • Validated crosswalks
  • Mapping test reports

Hierarchies and Classifications

We model organizational, geographic, product and financial hierarchies with effective dating so history can be reported as it was or as it is.

  • Hierarchy models
  • Effective-dated versions
  • As-was and as-is reporting support

Change Workflows and Governance

We set up request, review and approval workflows with owners and notifications so changes are planned and communicated.

  • Approval workflows
  • Ownership assignments
  • Change notification process

Distribution via APIs and Pipelines

We publish approved values to applications and analytics through REST APIs, event streams or scheduled exports.

  • Reference data APIs
  • Pipeline integration
  • Subscriber documentation

Our Approach

How We Implement Reference Data Management

A focused approach that delivers usable results in short cycles.

  1. 01

    Discover and Prioritize

    We inventory reference datasets and rank them by business impact, number of consuming systems and current inconsistency.

    Deliverables: Prioritized reference data list · Owner nominations

  2. 02

    Define Canonical Sets

    With business owners we agree canonical values, attributes and alignment with external standards where applicable.

    Deliverables: Approved canonical code sets · Standards alignment

  3. 03

    Map and Validate

    We create crosswalks from each source to the canonical set and validate them against real transaction data.

    Deliverables: Crosswalks per system · Validation results

  4. 04

    Implement Hub and Workflows

    We configure the hub, approval workflows and version history, and load the first datasets.

    Deliverables: Live reference data hub · Workflow configuration

  5. 05

    Integrate and Operate

    We connect consuming systems and pipelines, document procedures and support owners through the first change cycles.

    Deliverables: Integrated consumers · Operating procedures

Use Cases

Reference Data Management Use Cases

Common scenarios where managed reference data adds value.

Multi-Country Operations

A company operating across several countries standardizes country, currency, language and tax codes across ERP, CRM and e-commerce.

Financial Reporting Hierarchies

A finance team manages cost centers, legal entities and account hierarchies centrally with effective dates for reorganizations.

Product Categorization

A retailer maps supplier categories and marketplace taxonomies to its own product classification.

Healthcare Code Sets

A health services provider maintains mappings between internal codes and standard clinical and billing code systems.

Logistics Status Codes

A logistics company harmonizes shipment and delivery status codes from multiple carriers into one canonical set for tracking and analytics.

Units of Measure Harmonization

A manufacturer standardizes units of measure and conversion factors across procurement, production and sales.

Technology

Reference Data Technologies

We implement reference data management in dedicated tools or within your existing platforms.

  • Informatica Reference 360
  • Collibra Reference Data
  • Ataccama ONE RDM
  • Profisee
  • Semarchy xDM
  • SAP Master Data Governance
  • Microsoft Master Data Services
  • Databricks
  • Snowflake
  • dbt Seeds
  • PostgreSQL
  • REST APIs
  • Apache Kafka
  • Azure Data Factory

Platforms

Deliver Reference Data Management on Your Preferred Platform

Why Hanoi Technology

Why Organizations Choose Hanoi Technology

Senior, Cross-Functional Teams

Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.

Proven Delivery

More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.

Radical Transparency

A written update every week and a demo of working software every sprint, so you always know where things stand.

Cost-Effective Global Delivery

Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.

−25%operational costs

Success Story · Logistics

Route optimization and fleet visibility for a regional logistics company

A regional delivery company handling thousands of shipments a day was planning routes and dispatching by hand. We built dynamic route optimization, a fleet dashboard and a driver app.

Read the Full Story

More Success Stories

Food delivery

+58%total orders

AI dispatch and live tracking for a food delivery startup

A fast-growing urban food delivery startup was losing customers to slow deliveries at peak times. We built AI order dispatching and connected restaurants, drivers and customers in real time.

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Resources

Featured Resources

Industry trends and practical guidance to help you get more value from data, AI and technology.

Bring Order to Your Code Lists and Hierarchies

Share where inconsistent codes and classifications create friction today. We will reply within 24 hours and set up a free consultation to identify quick wins.

Reference Data Management FAQ

What is the difference between reference data and master data?

Reference data consists of relatively stable values used to classify or categorize other data, such as country codes, currencies, units, status codes and industry classifications. Master data describes core business entities like customers, products and suppliers. Reference data sets are usually smaller but referenced by many systems, so changes have wide impact. Both need governance, and reference data management is often implemented alongside or as part of an MDM program.

Do we need a dedicated reference data tool?

For a small number of code sets with few consumers, a governed table in your data platform with version control and an approval process may be enough. As the number of sets, crosswalks and consuming systems grows, a dedicated hub such as Informatica Reference 360, Collibra Reference Data or the RDM module of your MDM platform provides workflows, versioning and distribution out of the box. We help you choose based on scale and existing licenses.

How do you handle external standards like ISO codes?

We align canonical sets with external standards such as ISO 3166 for countries, ISO 4217 for currencies and relevant industry classifications wherever possible, and track the standard version used. When standards change, the hub records the new version with effective dates and highlights affected crosswalks. Local extensions, such as internal regions or custom categories, are managed alongside the standard values with clear ownership.

How do you keep historical reports accurate after changes?

We apply effective dating and versioning to code sets and hierarchies. Each value and relationship carries valid-from and valid-to dates, so reports can be produced as the structure was at the time of the transaction or restated against the current structure. This is particularly important for organizational and financial hierarchies, where reorganizations would otherwise make year-over-year comparisons unreliable.

How long does a reference data project take?

Because reference datasets are relatively small, results come quickly. An inventory and first set of canonical lists with crosswalks can usually be completed within several weeks for a focused scope. Implementing a hub with workflows and integrations to consuming systems takes longer, depending on the number of systems. We typically start with the code sets that cause the most reporting or integration issues to show value early.

Who should own reference data?

Each reference dataset should have a business owner who understands its meaning and approves changes, for example finance for cost centers or operations for shipment statuses. IT or the data team operates the hub and integrations. We help nominate owners, define their responsibilities and set up approval workflows so changes are requested, reviewed and communicated before they reach production systems.