Cloud Enablement
Cloud Infrastructure Services
Build and run cloud infrastructure that is automated, observable and reliable, with infrastructure as code, container platforms, delivery pipelines and around-the-clock operations.
Infrastructure That Engineers Can Rely On and Build On
Modern products depend on infrastructure that changes many times a day. Manually configured servers and click-built environments cannot keep up: they drift apart, fail in unexpected ways and make every release a risk. The alternative is infrastructure defined as code, deployed through automated pipelines, observed through metrics, logs and traces, and operated with clear service level objectives. That combination lets teams ship faster while keeping systems stable.
Hanoi Technology designs, builds and operates cloud infrastructure on AWS, Azure and Google Cloud. We write infrastructure as code with Terraform or native tools, build Kubernetes and serverless platforms, implement CI/CD and GitOps, set up observability and incident response, and manage day-to-day operations. Whether you need a new platform, a cleanup of an existing one or a team to run it, we bring engineering discipline to every layer.
The Challenge
Infrastructure Challenges We Solve
Problems that slow delivery and undermine reliability as environments grow.
Manual, Inconsistent Environments
Servers and services configured by hand diverge over time. Development, staging and production behave differently, and nobody can rebuild an environment with confidence.
Fragile Release Processes
Deployments rely on manual steps and tribal knowledge. Releases are infrequent, stressful and frequently followed by rollbacks or hotfixes.
Poor Observability
Teams learn about outages from customers. Logs and metrics are scattered, and diagnosing problems across services takes hours.
Operations Overload
A small team handles patching, scaling, incidents and requests while also building new features, leading to burnout and growing technical debt.
Business Value
What Modern Cloud Infrastructure Delivers
Repeatable Environments
Infrastructure as code creates identical environments on demand and documents exactly how each is built.
Faster, Safer Releases
Automated pipelines with tests, progressive delivery and easy rollback make frequent releases routine.
Higher Availability
Self-healing platforms, auto-scaling and multi-zone designs keep services running through failures and traffic spikes.
Faster Incident Resolution
Unified metrics, logs and traces with meaningful alerts help teams find and fix problems quickly.
Developer Self-Service
Platform templates and golden paths let developers provision what they need without waiting for tickets.
Predictable Operations
Defined SLOs, runbooks and on-call processes turn reactive firefighting into managed, measurable operations.
Platform Engineering Turns Infrastructure into a Product
The best infrastructure teams treat their platform as a product for developers: well documented, self-service and continuously improved based on feedback. That mindset reduces cognitive load for product teams and lets them focus on customer value.
Our Services
Hanoi Technology’s Cloud Infrastructure Services
Build, automate and operate infrastructure across every layer of your stack.
Infrastructure as Code
We codify networks, compute, databases and security in Terraform, OpenTofu, Bicep or CloudFormation, with modules, reviews and automated testing.
- Reusable IaC modules
- State and environment management
- Policy checks in pipelines
Kubernetes and Container Platforms
We build and manage production Kubernetes clusters on EKS, AKS or GKE, with networking, security, autoscaling and add-ons configured.
- Production-ready clusters
- Ingress and service mesh
- Cluster upgrade process
CI/CD and GitOps
We implement build, test and deployment pipelines and GitOps workflows for applications and infrastructure, including progressive delivery.
- CI/CD pipelines
- GitOps with Argo CD or Flux
- Blue-green and canary releases
Observability and SRE
We set up metrics, logs, traces, dashboards and alerting, define SLOs and error budgets, and establish incident management practices.
- Observability stack
- SLOs and alerts
- Incident response process
Internal Developer Platform
We build self-service platforms with templates, service catalogs and golden paths to reduce friction for development teams.
- Developer portal
- Service templates
- Platform documentation
Managed Cloud Operations
We operate your infrastructure with monitoring, patching, capacity management, incident response and continuous improvement under agreed service levels.
- 24/7 monitoring options
- Patching and upgrades
- Monthly service reviews
Our Approach
How We Build and Run Cloud Infrastructure
A pragmatic path from current state to automated, observable and well-operated infrastructure.
- 01
Assess Current State
We review existing infrastructure, deployment processes, monitoring and operations, and identify reliability risks and automation gaps.
Deliverables: Infrastructure assessment · Priority improvement list
- 02
Design the Platform
We define the target infrastructure, tooling, environments and operating model, aligned with your architecture and team skills.
Deliverables: Platform design · Tooling decisions
- 03
Codify and Automate
We bring infrastructure under code, import or rebuild existing resources and implement CI/CD and GitOps workflows.
Deliverables: IaC repositories · Automated pipelines
- 04
Observe and Harden
We implement observability, SLOs, alerting, backup and security baselines, then run failure tests to validate resilience.
Deliverables: Dashboards and SLOs · Resilience test results
- 05
Operate and Improve
We take on operations or support your team with on-call, runbooks and regular reviews, continuously reducing toil and improving reliability.
Deliverables: Runbooks · Service reports
Use Cases
Cloud Infrastructure Scenarios
Typical infrastructure projects we deliver.
Codifying a Click-Built Environment
A company’s production environment was built manually over years. We import resources into Terraform, enabling reviewed changes and reproducible staging environments.
Kubernetes Platform for Microservices
A product team moving to microservices needs a reliable container platform. We deliver managed clusters with GitOps, autoscaling and security policies.
From Monthly to Daily Releases
An engineering team releases once a month with manual steps. Automated pipelines and canary deployments let them release safely every day.
Observability Overhaul
Incidents take hours to diagnose across dozens of services. Distributed tracing, structured logs and SLO-based alerts shorten resolution times.
Managed Operations for a Lean Team
A growing company lacks in-house operations staff. We take over monitoring, patching and incident response, freeing developers for product work.
Ephemeral Preview Environments
Developers wait for shared staging environments. Automated per-branch environments let every change be tested in isolation and removed afterward.
Technology
Infrastructure Technologies We Work With
Cloud-native and open-source tooling, chosen to fit your environment and skills.
- Terraform
- OpenTofu
- Pulumi
- AWS CloudFormation
- Bicep
- Ansible
- Kubernetes
- Amazon EKS
- Azure Kubernetes Service
- Google Kubernetes Engine
- Helm
- Argo CD
- GitHub Actions
- GitLab CI
- Prometheus
- Grafana
- OpenTelemetry
- Datadog
Platforms
Deliver Cloud Infrastructure on Your Preferred Platform
Why Hanoi Technology
Why Organizations Choose Hanoi Technology
Senior, Cross-Functional Teams
Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.
Proven Delivery
More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.
Radical Transparency
A written update every week and a demo of working software every sprint, so you always know where things stand.
Cost-Effective Global Delivery
Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.
Success Story · Food delivery
AI dispatch and live tracking for a food delivery startup
A fast-growing urban food delivery startup was losing customers to slow deliveries at peak times. We built AI order dispatching and connected restaurants, drivers and customers in real time.
Read the Full StoryMore Success Stories
Fintech
+162%monthly active usersAll-in-one digital banking app for a traditional bank
A traditional financial institution wanted to compete with neobanks for mobile-first customers. We replaced a set of separate banking, investing and payment apps with one product that people use every day.
Education and EdTech
2×course completion rateAdaptive learning paths for a global online education platform
An online education platform had strong enrollment but only about 35% of learners finished their course. We built adaptive learning paths, a mobile app for short lessons and progress features that keep learners going.
Resources
Featured Resources
Industry trends and practical guidance to help you get more value from data, AI and technology.
FSMA 204 After the Delay: Using Shipment Monitoring to Get Traceability-Ready by 2028
The FDA Food Traceability Rule deadline moved to July 2028, but the data work is large. Here is how to use shipment monitoring and event data to get ready without wasting the extra time.
CSRD After the Omnibus: What the Revised ESRS Mean for Reporting From 2027
The Omnibus and the simplified ESRS reshaped EU sustainability reporting in 2026. Here is who is in scope, what changed in the standards and how to adapt your data and process.
OpenTelemetry in 2026: Building a Vendor-Neutral Observability Strategy
OpenTelemetry has become the default way to collect telemetry. Here is what changed in 2026 and a practical roadmap for a vendor-neutral observability stack.
Build Infrastructure Your Teams Can Trust
Book a free consultation to discuss your current infrastructure, release process and operational challenges. We will suggest the improvements with the biggest impact.
Cloud Infrastructure FAQ
What is infrastructure as code and why does it matter?
Infrastructure as code (IaC) means defining servers, networks, databases and other resources in version-controlled configuration files, using tools such as Terraform, OpenTofu, Bicep or CloudFormation, instead of configuring them by hand. It makes environments reproducible, changes reviewable and auditable, and recovery faster. It also enables automated testing and policy checks before changes reach production, which reduces errors and security issues.
Do we need Kubernetes?
Not always. Kubernetes is powerful for running many containerized services with complex scaling and deployment needs, but it adds operational complexity. Simpler applications may run better on managed container services such as AWS App Runner, Azure Container Apps or Google Cloud Run, or on serverless functions. We assess your workloads, team size and growth plans and recommend Kubernetes only when its benefits outweigh the overhead.
Can you take over our existing infrastructure?
Yes. We start with an assessment and knowledge transfer from your team, document the current environment and identify risks. We then bring resources under code incrementally, set up monitoring and runbooks and agree on service levels before assuming operational responsibility. Transitions are planned to avoid disruption, and we can run in parallel with your team until both sides are confident.
What does managed cloud operations include?
Our managed operations cover monitoring and alerting, incident response, patching and upgrades, backup verification, capacity and cost management, security posture checks and change management. Coverage can be business hours or around the clock, with response times agreed in the service level agreement. You receive monthly service reports and regular reviews focused on improving reliability and reducing recurring issues.
How do you handle incidents and on-call?
We define severity levels, escalation paths and communication procedures with you upfront. Alerts are based on service level objectives so engineers respond to real user impact rather than noise. During incidents we follow a structured process with clear roles, and afterwards we run blameless post-incident reviews that produce concrete follow-up actions. Our Hanoi delivery hub provides working-hour overlap with clients across major time zones.
How do you work with our development teams?
We work as an extension of your engineering organization. Infrastructure code lives in your repositories, changes go through your review processes and we share progress through weekly written updates and sprint demos. We prioritize self-service for developers, so they can create environments and deploy without waiting on us, while we focus on the platform, reliability and automation that make that possible.