Internet of Things
Internet of Things (IoT) Services
Connect sensors, devices and machines to secure cloud platforms, and turn their data into alerts, dashboards and decisions that improve operations every day.
Turn Connected Devices into Measurable Business Results
Sensors and connected devices now cost little and run for years on a battery, and networks such as LTE-M, NB-IoT, LoRaWAN and Bluetooth Low Energy can reach almost anywhere. The hard part is everything after the device: secure provisioning, reliable data ingestion, device management at fleet scale, analytics that separate signal from noise and applications that people actually use to make decisions.
Hanoi Technology builds complete IoT solutions, from hardware and connectivity selection to cloud platforms, data pipelines, dashboards, mobile apps and machine learning. We focus on the outcomes behind the devices, such as fewer wasted trips, fewer spoiled shipments, better-run stores and buildings, and we design for security and scale from the first pilot.
The Challenge
Why IoT Initiatives Stall After the Pilot
Many IoT projects prove the technology but never scale; these are the usual reasons.
Pilots Without a Business Case
A proof of concept shows that sensors can send data, but nobody defined what decision the data would change or how value would be measured. Funding stops at the pilot.
Fragmented Devices and Protocols
Different vendors, protocols and data formats make each new device type a custom integration. Costs rise with every addition to the fleet.
Security and Fleet Management Gaps
Default credentials, unpatched firmware and no way to update devices remotely create risk and make large deployments unmanageable.
Data Without Insight
Millions of readings flow into storage, but without cleaning, context and analytics they produce dashboards nobody checks and alerts nobody trusts.
Business Value
What a Well-Built IoT Solution Delivers
Real-Time Visibility
Know the location, condition and status of assets, shipments, equipment and spaces as they change, instead of relying on periodic manual checks.
Lower Operating Costs
Service, collection and maintenance happen when they are needed rather than on fixed schedules, which reduces wasted trips and labor.
Fewer Losses and Failures
Alerts on temperature excursions, abnormal vibration or unexpected movement let teams act before goods spoil or equipment breaks.
Better Customer Experiences
Accurate delivery estimates, well-stocked shelves and comfortable spaces come from acting on live data rather than assumptions.
New Data-Driven Services
Connected products enable usage-based pricing, remote support and service contracts built on actual performance data.
Evidence for Sustainability Goals
Measured energy use, fuel consumption, waste volumes and emissions replace estimates in sustainability reporting.
The Value of IoT Is in the Data, Not the Device
Devices are increasingly commoditized; differentiation comes from what you do with the data. That is why our IoT practice sits next to our data engineering, AI and cloud teams. A connected device becomes valuable when its data is combined with business systems, analyzed reliably and delivered to the right person at the right moment.
Our Services
Hanoi Technology’s End-to-End IoT Services
End-to-end IoT capabilities from strategy to operations.
IoT Strategy and Consulting
We identify use cases with measurable value, define success metrics and select devices, connectivity and platforms that fit your environment and budget.
- Use-case and value assessment
- Technology selection
- Pilot-to-scale roadmap
IoT Platform Development
We build secure, scalable platforms on AWS, Azure or Google Cloud, or on open-source stacks, covering provisioning, ingestion, device management, rules and APIs.
- Device provisioning and identity
- Telemetry ingestion and storage
- Device management and OTA updates
Edge and Embedded Integration
We integrate sensors, gateways and edge computing, including protocol translation, local processing and offline buffering where connectivity is limited.
- Gateway and edge software
- Protocol adapters
- Edge analytics
IoT Data and Analytics
We clean, contextualize and analyze device data, build dashboards and apply machine learning for anomaly detection, forecasting and predictive maintenance.
- Time-series data pipelines
- Operational dashboards
- Anomaly and prediction models
IoT Applications and Integrations
We build web and mobile applications for operators, technicians and customers, and integrate IoT events with ERP, CRM, WMS and field service systems.
- Web and mobile apps
- Business system integration
- Alerting and workflows
IoT Managed Services
We monitor devices, connectivity and platforms, manage firmware updates and incidents, and continuously improve the solution after launch.
- Fleet and platform monitoring
- Firmware and security updates
- Monthly performance reviews
Explore
Explore Our IoT Services
- IoT PlatformSecure cloud and edge platforms for connecting and managing device fleets.Learn more
- IoT ConsultingUse-case discovery, technology selection and pilot-to-scale planning.Learn more
- Waste ManagementFill-level sensing and route optimization for smarter waste collection.Learn more
- Asset and Indoor MonitoringTrack equipment and monitor indoor conditions, occupancy and energy.Learn more
- Integrated Smart Retail SolutionsConnected stores with shelf, footfall, refrigeration and energy insights.Learn more
- Shipment MonitoringReal-time location and condition tracking for goods in transit.Learn more
- Customer Journey MonitoringPrivacy-conscious analytics of how visitors move through physical spaces.Learn more
Our Approach
From Pilot to Production-Scale IoT
A structured path that proves value early and is designed to scale.
- 01
Define the Outcome
We agree on the business decision the IoT solution will improve, the metrics that prove it and the conditions in which devices will operate.
Deliverables: Use-case definition · Success metrics and business case
- 02
Select Devices and Connectivity
We evaluate sensors, gateways and networks for accuracy, battery life, coverage, cost and security, and test shortlisted hardware in your real environment.
Deliverables: Hardware and network shortlist · Field test results
- 03
Run a Measured Pilot
We deploy a limited fleet with a working platform and dashboard, and measure results against the agreed metrics.
Deliverables: Pilot deployment · Pilot results report
- 04
Industrialize the Platform
We add provisioning at scale, device management, security hardening, integrations and operations tooling needed for a full rollout.
Deliverables: Production platform · Security review · Rollout plan
- 05
Roll Out and Operate
We support phased rollout, train users and operate or hand over the solution, reporting on fleet health and business results.
Deliverables: Rollout support · Operations runbooks · Performance reporting
Use Cases
IoT Use Cases We Build
Connected solutions across logistics, retail, facilities and cities.
Smart Waste Collection
Fill-level sensors report how full each container is. Collection routes are planned around bins that need emptying, not fixed schedules.
Cold Chain Shipment Tracking
Trackers report location and temperature during transport. Shippers receive alerts on excursions and have a complete record for quality review.
Indoor Asset Location
Tags on equipment show where it is in a hospital, factory or warehouse. Staff stop searching and utilization becomes measurable.
Building Comfort and Energy
Sensors measure temperature, humidity, CO2 and occupancy. Facility teams tune ventilation and heating to how spaces are really used.
Connected Retail Stores
Refrigeration, footfall and shelf data flow into one dashboard. Store managers act on issues before they affect sales.
Predictive Equipment Maintenance
Vibration and temperature sensors detect abnormal behavior early. Maintenance is scheduled before a breakdown stops production.
Technology
IoT Technologies We Work With
Cloud services, protocols and tools selected for each deployment.
- AWS IoT Core
- AWS IoT Greengrass
- Azure IoT Hub
- Azure IoT Edge
- Azure Device Provisioning Service
- MQTT
- LoRaWAN
- LTE-M and NB-IoT
- Bluetooth Low Energy
- Ultra-Wideband
- The Things Stack
- EMQX
- InfluxDB
- TimescaleDB
- Grafana
- Node-RED
Platforms
Deliver IoT on Your Preferred Platform
- AWSBuild, migrate and run data and AI workloads on Amazon Web Services.Explore
- Microsoft AzureModernize data, analytics and AI within your Azure tenant.Explore
- Google CloudBigQuery, Looker and Vertex AI for data-driven organizations.Explore
- DynatraceAI-powered observability for applications and infrastructure.Explore
Why Hanoi Technology
Why Organizations Choose Hanoi Technology
Senior, Cross-Functional Teams
Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.
Proven Delivery
More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.
Radical Transparency
A written update every week and a demo of working software every sprint, so you always know where things stand.
Cost-Effective Global Delivery
Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.
Success Story · Logistics
Route optimization and fleet visibility for a regional logistics company
A regional delivery company handling thousands of shipments a day was planning routes and dispatching by hand. We built dynamic route optimization, a fleet dashboard and a driver app.
Read the Full StoryMore Success Stories
Food delivery
+58%total ordersAI dispatch and live tracking for a food delivery startup
A fast-growing urban food delivery startup was losing customers to slow deliveries at peak times. We built AI order dispatching and connected restaurants, drivers and customers in real time.
E-commerce and retail
+32%conversion ratePersonalized shopping experience for a US fashion retailer
A fast-growing US fashion and lifestyle retailer had plenty of traffic but a 2.1% conversion rate. We combined a recommendation engine with a simpler path from discovery to checkout.
Resources
Featured Resources
Industry trends and practical guidance to help you get more value from data, AI and technology.
FSMA 204 After the Delay: Using Shipment Monitoring to Get Traceability-Ready by 2028
The FDA Food Traceability Rule deadline moved to July 2028, but the data work is large. Here is how to use shipment monitoring and event data to get ready without wasting the extra time.
CSRD After the Omnibus: What the Revised ESRS Mean for Reporting From 2027
The Omnibus and the simplified ESRS reshaped EU sustainability reporting in 2026. Here is who is in scope, what changed in the standards and how to adapt your data and process.
OpenTelemetry in 2026: Building a Vendor-Neutral Observability Strategy
OpenTelemetry has become the default way to collect telemetry. Here is what changed in 2026 and a practical roadmap for a vendor-neutral observability stack.
Plan an IoT Solution That Scales Beyond the Pilot
Tell us what you want to monitor and which decisions it should improve. We will reply within 24 hours and arrange a free consultation to outline devices, platform and a measured pilot.
IoT FAQ
Where should we start with IoT?
Start with a specific operational decision that better data would improve, such as when to empty a bin, when to service a machine or how to respond to a temperature excursion. Define how you will measure success, then run a pilot in real conditions. We help you shortlist use cases by value and feasibility so that the first deployment has a clear business case for scaling.
Do you supply the hardware?
We are hardware-agnostic. We help you select sensors, trackers and gateways from established manufacturers based on accuracy, battery life, connectivity, certification and cost, test them in your environment and integrate them. Where off-the-shelf devices do not fit, we can work with hardware partners on custom designs. Our core work is the platform, data, applications and integration around the devices.
Which connectivity technology should we use?
It depends on range, data volume, power and location. Bluetooth Low Energy and UWB suit indoor location; Wi-Fi works where power and infrastructure exist; LoRaWAN offers long range and long battery life for small, infrequent messages; LTE-M and NB-IoT provide wide-area cellular coverage for mobile assets. We test candidates on site before committing a large fleet to one option.
How do you secure IoT devices and data?
Security covers the whole chain: unique device identities and certificates, no default passwords, encrypted communication, least-privilege access in the cloud, signed firmware with secure over-the-air updates, and monitoring for unusual behavior. We align designs with recognized baselines such as ETSI EN 303 645 and help you prepare for regulations such as the EU Cyber Resilience Act where they apply.
What does an IoT solution cost?
Costs fall into hardware, connectivity subscriptions, installation, platform development and ongoing cloud and support costs. The balance depends heavily on fleet size, device type and how much data is sent. A focused pilot keeps initial investment limited and produces real numbers for the full business case. We provide estimates per phase after an initial assessment.
Can you integrate IoT data with our existing systems?
Yes. IoT data becomes far more valuable when combined with business context. We integrate device events and analytics with ERP, CRM, warehouse management, field service and BI tools through APIs, event streams or our data engineering pipelines, so alerts create work orders and dashboards combine operational and commercial data.