Data Engineering
Data Integration Services
Connect the applications, databases and partners your business runs on, with reliable batch, real-time and API integrations that are monitored, documented and easy to extend.
Connect Every System That Holds Part of the Picture
A typical company runs an ERP, a CRM, an e-commerce platform, marketing tools, a support desk, finance systems and a growing number of SaaS applications. Each holds part of the truth about customers, orders and operations. Data integration moves and synchronizes that data, into an analytics platform for reporting and AI, and between operational systems so that processes do not depend on manual exports and rekeying.
Hanoi Technology designs integration architectures that match each data flow to the right pattern: ELT for analytics, change data capture for low-latency replication, event streaming for operational events, APIs for transactional exchange and reverse ETL to push insights back into business tools. Every pipeline is monitored, handles schema changes and can be rerun safely.
The Challenge
Integration Problems We Fix
Common symptoms of an integration landscape that grew without a plan.
Point-to-Point Spaghetti
Dozens of custom scripts and direct connections link systems in ways nobody fully understands. Changing one application breaks integrations nobody knew existed.
Silent Failures and Stale Data
Jobs fail overnight without alerting anyone, or load partial data. Users discover the problem days later when numbers look wrong.
Schema Changes Break Pipelines
A vendor adds a field or renames a column, and downstream loads fail or drop data. Each change triggers an emergency fix.
Manual Exports and Rekeying
Teams still download CSV files, clean them in spreadsheets and upload them elsewhere. It is slow, error-prone and impossible to audit.
Business Value
Benefits of a Well-Architected Integration Layer
Fresh, Consistent Data Everywhere
Changes in one system reach analytics and other applications within minutes or hours, as each use case requires. Everyone works from the same current data.
Less Manual Work and Fewer Errors
Automated flows replace exports, spreadsheets and rekeying. Staff spend time on exceptions instead of copying data.
Faster Onboarding of New Systems
Reusable connectors, patterns and standards make adding a new SaaS tool or acquired company a routine task rather than a project.
Visibility and Control
Central monitoring shows the status, volume and freshness of every flow, with alerts routed to the right owner before users are affected.
Pick the Pattern for the Flow, Not One Tool for Everything
Batch ELT, change data capture, event streaming, APIs and reverse ETL each solve different problems. Mature integration landscapes combine them deliberately. We help you decide which pattern each flow needs based on latency, volume, ownership and cost, and then standardize how each pattern is built and operated.
Our Services
Hanoi Technology’s End-to-End Data Integration Services
Integration services across analytics, operational and partner data flows.
Integration Architecture and Strategy
We map your systems and data flows, identify duplication and risk, and define a target integration architecture with patterns, tools and standards for each type of flow.
- System and flow inventory
- Target integration architecture
- Tool selection and standards
ELT Pipelines for Analytics
We load data from databases, SaaS applications and files into your warehouse or lakehouse using managed connectors or custom extractors, then transform it with tested SQL models.
- Connector configuration
- Custom extractors for unsupported sources
- Incremental load and transformation models
Change Data Capture and Replication
We replicate inserts, updates and deletes from operational databases in near real time by reading transaction logs, with minimal impact on source performance.
- CDC pipeline design
- Replication to warehouse or lakehouse
- Lag and completeness monitoring
Event Streaming and Messaging
We implement event-driven integration with Kafka or cloud messaging services, including topic design, schema registry and consumer patterns for operational systems.
- Event and topic model
- Schema registry and contracts
- Producer and consumer services
API and Application Integration
We build and manage APIs and application-to-application flows using integration platforms or lightweight services, with retries, idempotency and error queues.
- API design and gateways
- iPaaS or microservice integrations
- Error handling and replay
Reverse ETL and Data Activation
We push curated customer scores, segments and metrics from the warehouse back into CRM, marketing and support tools, so insights drive action where people work.
- Activation use-case design
- Sync configuration
- Field mapping and governance
Our Approach
How We Deliver Integration Projects
A repeatable process that keeps integrations reliable long after go-live.
- 01
Map Systems and Flows
We document applications, owners, data entities, volumes, latency needs and existing integrations, and highlight fragile or duplicated flows.
Deliverables: Integration landscape map · Flow requirements
- 02
Choose Patterns and Tools
For each flow we choose batch, CDC, streaming, API or reverse ETL, and select tools that fit your stack, skills and budget.
Deliverables: Pattern decisions · Tool recommendations
- 03
Build with Contracts and Tests
We agree data contracts with producers, build pipelines as code and test them with realistic data, including schema changes and failure scenarios.
Deliverables: Pipelines in version control · Data contracts and tests
- 04
Monitor and Alert
Every flow reports status, row counts and freshness to a central dashboard, with alerts routed to owners and runbooks for common failures.
Deliverables: Monitoring dashboard · Alerting and runbooks
- 05
Extend and Operate
We onboard additional systems using templates, and support or operate the integration layer with regular reviews of reliability and cost.
Deliverables: Onboarding templates · Operations reports
Use Cases
Data Integration Use Cases
Integration scenarios we deliver regularly.
ERP and CRM Synchronization
Keep accounts, products, prices and orders consistent between ERP and CRM. Sales sees credit status and order history without switching systems.
E-Commerce Order to Fulfillment
Stream orders from the online store to warehouse and shipping systems in near real time. Customers receive accurate status updates automatically.
SaaS Data into the Warehouse
Load marketing, support, billing and HR SaaS data into one analytics platform. Leaders see the full funnel from campaign to revenue.
Real-Time Database Replication
Replicate operational databases to the cloud with change data capture. Analytics and AI run on current data without loading production systems.
Partner and Supplier Data Exchange
Exchange orders, invoices and inventory with partners through APIs or managed file transfer. Validation catches bad files before they enter your systems.
Customer Scores Back into CRM
Push churn risk, lifetime value and next best action from the warehouse into CRM. Account managers prioritize calls based on data.
Technology
Integration Technologies
Managed connectors, open-source tools and cloud services we work with.
- Fivetran
- Airbyte
- Debezium
- Apache Kafka
- Confluent
- Azure Data Factory
- AWS Glue
- Google Cloud Dataflow
- Informatica
- MuleSoft
- Boomi
- Azure Logic Apps
- dbt
- Hightouch
- Census
- Apache Airflow
Platforms
Deliver Data Integration on Your Preferred Platform
- InformaticaEnterprise data integration, quality and governance.Explore
- Microsoft AzureModernize data, analytics and AI within your Azure tenant.Explore
- AWSBuild, migrate and run data and AI workloads on Amazon Web Services.Explore
- Google CloudBigQuery, Looker and Vertex AI for data-driven organizations.Explore
- SnowflakeElastic cloud data platform for analytics and data sharing.Explore
- DatabricksUnified lakehouse for data engineering, analytics and AI.Explore
Why Hanoi Technology
Why Organizations Choose Hanoi Technology
Senior, Cross-Functional Teams
Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.
Proven Delivery
More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.
Radical Transparency
A written update every week and a demo of working software every sprint, so you always know where things stand.
Cost-Effective Global Delivery
Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.
Success Story · Food delivery
AI dispatch and live tracking for a food delivery startup
A fast-growing urban food delivery startup was losing customers to slow deliveries at peak times. We built AI order dispatching and connected restaurants, drivers and customers in real time.
Read the Full StoryMore Success Stories
SaaS
75%of tickets fully automatedAI support assistant and smart escalation for a global SaaS company
A project-management SaaS provider receiving thousands of support requests a day needed faster answers without growing the support team. We built an AI assistant grounded in its knowledge base, with escalation to human agents.
E-commerce and retail
+32%conversion ratePersonalized shopping experience for a US fashion retailer
A fast-growing US fashion and lifestyle retailer had plenty of traffic but a 2.1% conversion rate. We combined a recommendation engine with a simpler path from discovery to checkout.
Resources
Featured Resources
Industry trends and practical guidance to help you get more value from data, AI and technology.
FSMA 204 After the Delay: Using Shipment Monitoring to Get Traceability-Ready by 2028
The FDA Food Traceability Rule deadline moved to July 2028, but the data work is large. Here is how to use shipment monitoring and event data to get ready without wasting the extra time.
CSRD After the Omnibus: What the Revised ESRS Mean for Reporting From 2027
The Omnibus and the simplified ESRS reshaped EU sustainability reporting in 2026. Here is who is in scope, what changed in the standards and how to adapt your data and process.
OpenTelemetry in 2026: Building a Vendor-Neutral Observability Strategy
OpenTelemetry has become the default way to collect telemetry. Here is what changed in 2026 and a practical roadmap for a vendor-neutral observability stack.
Replace Fragile Integrations with Reliable Data Flows
Describe the systems you need to connect and where data breaks today. We will reply within 24 hours and set up a free consultation to map a practical integration plan.
Data Integration FAQ
What is the difference between ETL, ELT and CDC?
ETL transforms data before loading it into the target, which suited older, compute-constrained warehouses. ELT loads raw data first and transforms it inside a modern warehouse or lakehouse, which is more flexible and easier to test. Change data capture is a way of extracting data: it reads database transaction logs to capture each insert, update and delete as it happens, enabling low-latency replication with little impact on source systems.
Should we buy managed connectors or build custom pipelines?
For popular SaaS applications and databases, managed connectors usually save significant engineering time and handle API changes for you. Custom pipelines make sense for niche or internal systems, very high volumes where connector pricing becomes expensive, or when you need special handling. Most clients use a mix, and we compare total cost, including maintenance, for each source.
How real-time does our integration need to be?
Match latency to the decision being made. Daily or hourly batch is enough for most reporting and is cheaper to run. Minutes matter for inventory, order status and customer service. Seconds matter for fraud detection, personalization or operational alerts. We define freshness requirements per flow, and design only the flows that truly need it as streaming.
How do you handle schema changes in source systems?
We combine prevention and detection. Data contracts agreed with source owners define expected fields and types. Pipelines detect new, removed or changed columns automatically, handle compatible changes without failing, and alert owners about breaking ones. For event streams, a schema registry enforces compatibility rules, so producers cannot publish changes that break consumers.
What does a data integration project cost?
Cost depends on the number of systems and flows, required latency, data volumes, availability of connectors, transformation complexity and monitoring needs. Tool licensing and cloud consumption add running costs. After mapping your landscape we provide an estimate per phase, and we often start with the highest-value flows so benefits appear before the full scope is complete.
How do you secure data in transit between systems?
All connections use encryption in transit, credentials are stored in a secrets manager rather than in code, and integration services run with least-privilege accounts. Private networking is used where supported. Sensitive fields can be masked or excluded at extraction. Every flow is logged, and we document data movement so security and privacy teams can approve it.