Internet of Things
IoT Consulting Services
Get independent, practical guidance on which IoT use cases are worth pursuing, which technologies fit your environment and how to move from pilot to a fleet that pays for itself.
Make Confident IoT Decisions Before You Invest at Scale
IoT decisions are hard to reverse. Once thousands of devices are installed on bins, pallets, machines or store shelves, changing the sensor, network or platform is expensive. Yet many organizations make those choices during a quick pilot, guided mainly by a vendor demo. The result is a common situation that the industry calls pilot purgatory, where technology works but the business case never materializes.
Hanoi Technology’s IoT consultants help you avoid that. We start from the operational decision you want to improve, quantify its value, compare devices, connectivity and platforms objectively, test them in your real environment and plan a rollout with clear economics. Because we also build and operate IoT solutions, our advice is grounded in what works in production.
The Challenge
Questions Our IoT Consulting Answers
The decisions that most influence whether an IoT program succeeds.
Which Use Cases Are Worth It?
Not every process benefits from sensors. Without a structured assessment of value, feasibility and cost per device, organizations fund pilots that cannot pay back. The right answer may differ by site, region or asset class within the same organization.
Which Hardware and Network Fit?
Accuracy, battery life, ruggedness, coverage and certification vary widely. A device that works in the lab may fail in a cold store, a metal warehouse or a basement. Field testing before committing to a fleet is the cheapest insurance available.
Build, Buy or Combine?
Off-the-shelf vertical solutions, cloud IoT services and custom platforms each have trade-offs in cost, flexibility and lock-in that are hard to compare without experience. The right mix often changes as the fleet grows.
How Do We Scale Safely?
Installation logistics, device management, security, support processes and change management determine whether a successful pilot can become a reliable rollout. These operational topics are rarely tested during a technology pilot.
Business Value
Value of Independent IoT Consulting
Investment Focused on Real Value
Use cases are ranked by measurable business impact, so budget goes where data will change decisions and costs.
Technology Choices Tested in the Field
Shortlisted devices and networks are evaluated on site, which avoids costly surprises after mass installation.
Clear Total Cost of Ownership
Hardware, installation, connectivity, platform, maintenance and battery replacement costs are modeled over the solution’s life.
Security and Compliance from the Start
Security architecture and regulatory requirements are addressed in the design, rather than retrofitted after devices are deployed.
Start with the Decision, Not the Sensor
The most successful IoT programs begin with a simple question: which decision will we make differently, and how much is that worth? Answer it first, and the right sensor, network and platform choices follow. Skip it, and even an elegant technical solution struggles to justify its cost.
Our Services
Hanoi Technology’s End-to-End IoT Consulting Services
Consulting services across the IoT lifecycle.
Use-Case Discovery and Prioritization
We run workshops with operations, finance and IT to collect candidate use cases and score them on value, feasibility, cost and risk. Each candidate is linked to an owner, a decision it would improve and the data needed to make it.
- Use-case long list
- Value and feasibility scoring
- Prioritized shortlist
Business Case and ROI Modeling
We model benefits, such as fewer trips, less spoilage or less downtime, against full lifecycle costs, and define the metrics a pilot must prove. Assumptions are documented so finance can review and challenge them.
- Lifecycle cost model
- Benefit assumptions and sensitivities
- Pilot success criteria
Hardware and Connectivity Selection
We compare sensors, trackers, gateways and networks such as BLE, UWB, Wi-Fi, LoRaWAN, LTE-M and NB-IoT, and run field tests in your environment. Results include accuracy, coverage, battery behavior and installation effort measured on your premises.
- Technology comparison matrix
- Field test plan and results
- Vendor shortlist
Architecture and Platform Advisory
We design the end-to-end architecture from device to application and advise on managed services, open source or vertical SaaS. We also assess how the architecture fits your existing cloud, security and integration standards.
- Reference architecture
- Build versus buy analysis
- Integration design
IoT Security and Compliance Review
We assess device, network and cloud security against baselines such as ETSI EN 303 645 and the OWASP IoT guidance, and map applicable regulations. Findings are prioritized so the most important risks are addressed before rollout.
- Security assessment
- Threat model
- Remediation plan
Pilot Design and Scale-Up Planning
We design pilots that measure the right outcomes, then plan rollout logistics, installation, support, training and device lifecycle management. Exit criteria define in advance what results justify scaling, adjusting or stopping.
- Pilot plan
- Rollout roadmap
- Operating model
Our Approach
Our IoT Consulting Process
A sequence of short, evidence-based phases.
- 01
Discover
We interview stakeholders, observe operations where possible and collect use-case ideas, constraints and existing systems.
Deliverables: Discovery summary · Use-case long list
- 02
Prioritize and Model
We score use cases and build business cases for the top candidates, with clear assumptions you can challenge.
Deliverables: Prioritized use cases · Business cases
- 03
Select and Test Technology
We shortlist devices, networks and platforms and test them in real conditions, measuring accuracy, coverage and battery behavior.
Deliverables: Technology shortlist · Field test report
- 04
Design the Solution and Pilot
We design the target architecture and a pilot that measures business outcomes, not just technical function.
Deliverables: Solution architecture · Pilot plan and metrics
- 05
Plan the Rollout
Using pilot results, we refine the business case and plan installation, operations, support and governance for scale.
Deliverables: Updated business case · Rollout and operating plan
Use Cases
Typical IoT Consulting Engagements
Examples of questions clients bring to us.
Municipal Waste Collection Review
A city services operator asks whether fill-level sensors can reduce collection trips. We model savings by container type and design a pilot across representative districts.
Cold Chain Visibility Program
A food distributor wants to reduce spoilage claims. We compare data loggers and real-time trackers and recommend a mix by route and product value.
Hospital Equipment Tracking
A hospital group loses time searching for infusion pumps and wheelchairs. We assess BLE and UWB options and the Wi-Fi infrastructure already in place.
Retail Store Connectivity Strategy
A retail chain has separate vendors for refrigeration alarms, footfall and energy. We design a unified data and connectivity approach across stores.
Connected Product Strategy
An equipment manufacturer wants to offer remote monitoring as a service. We define product features, platform options and the service business model.
Rescue of a Stalled Pilot
A pilot produced data but no decisions. We review results, redefine success metrics and decide with the client whether to fix, pivot or stop.
Technology
Technologies We Evaluate
We assess options across devices, networks and platforms without vendor bias.
- AWS IoT
- Azure IoT Hub
- Google Cloud
- LoRaWAN
- LTE-M
- NB-IoT
- Bluetooth Low Energy
- Ultra-Wideband
- Wi-Fi 6
- RFID
- MQTT
- Matter
- Zigbee
- ETSI EN 303 645
- OWASP IoT
- Grafana
Platforms
Deliver IoT Consulting on Your Preferred Platform
Why Hanoi Technology
Why Organizations Choose Hanoi Technology
Senior, Cross-Functional Teams
Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.
Proven Delivery
More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.
Radical Transparency
A written update every week and a demo of working software every sprint, so you always know where things stand.
Cost-Effective Global Delivery
Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.
Success Story · Logistics
Route optimization and fleet visibility for a regional logistics company
A regional delivery company handling thousands of shipments a day was planning routes and dispatching by hand. We built dynamic route optimization, a fleet dashboard and a driver app.
Read the Full StoryMore Success Stories
Food delivery
+58%total ordersAI dispatch and live tracking for a food delivery startup
A fast-growing urban food delivery startup was losing customers to slow deliveries at peak times. We built AI order dispatching and connected restaurants, drivers and customers in real time.
Resources
Featured Resources
Industry trends and practical guidance to help you get more value from data, AI and technology.
FSMA 204 After the Delay: Using Shipment Monitoring to Get Traceability-Ready by 2028
The FDA Food Traceability Rule deadline moved to July 2028, but the data work is large. Here is how to use shipment monitoring and event data to get ready without wasting the extra time.
CSRD After the Omnibus: What the Revised ESRS Mean for Reporting From 2027
The Omnibus and the simplified ESRS reshaped EU sustainability reporting in 2026. Here is who is in scope, what changed in the standards and how to adapt your data and process.
OpenTelemetry in 2026: Building a Vendor-Neutral Observability Strategy
OpenTelemetry has become the default way to collect telemetry. Here is what changed in 2026 and a practical roadmap for a vendor-neutral observability stack.
Get Clear Answers Before You Scale IoT
Tell us what you want to monitor or improve. We will reply within 24 hours and book a free consultation to discuss use cases, technology options and next steps.
IoT Consulting FAQ
What does an IoT consulting engagement deliver?
Typically a prioritized set of use cases, business cases with transparent assumptions, a technology recommendation backed by field tests, a reference architecture, a security assessment and a pilot or rollout plan. The exact scope depends on where you are: some clients need help choosing a first use case, others need an independent review of an existing pilot or vendor proposal.
How long does IoT consulting take?
A focused use-case and business case assessment can often be completed in a few weeks. Adding hardware field tests and architecture design extends this, depending on how quickly devices can be sourced and installed. We agree scope and timeline up front, send weekly written updates and present findings in working sessions rather than only in a final report.
Are you independent of hardware and platform vendors?
Yes. We do not resell hardware or connectivity, and we compare options based on your requirements. We work with major cloud IoT services and open-source tools and have practical experience with many device types, which lets us give grounded advice. If a vertical SaaS product fits better than a custom build, we will say so.
Can you review a pilot that has already started?
Yes, this is a common request. We review the original objectives, the data collected, device performance and the costs incurred, and interview the people involved. We then recommend whether to continue with adjustments, change technology or approach, or stop, and we document the reasoning so leadership can make an informed decision.
How do you calculate IoT return on investment?
We model benefits per use case, such as reduced trips, lower spoilage, less downtime or labor saved, using your own operational data where possible. Costs include hardware, installation, connectivity, platform, integration, maintenance and battery replacement over the solution’s lifetime. We highlight the assumptions with the greatest effect on the result, so the pilot can be designed to test them.
Can you also build the solution after consulting?
Yes. Our teams design, build and operate IoT platforms, data pipelines, dashboards and applications. Clients can engage us for consulting only, or continue with implementation as a project, a dedicated team or a managed service. Continuity reduces handover risk, but our recommendations are written so that any capable team can implement them.
What industries do you provide IoT consulting for?
Our IoT work spans logistics and transportation, retail, facilities and real estate, municipal services such as waste collection, healthcare facilities and manufacturing. While each industry has its own constraints, the core questions are similar: which decision will data improve, which technology fits the environment and what will it cost to operate at scale. We adapt our assessment methods to the regulations, environments and operating models of your sector.