Microsoft
Microsoft Power Platform Services
We help organizations build apps, automation, portals and AI agents on Power Platform quickly, while keeping them secure, governed and maintainable as they scale.
Low-Code Speed with Enterprise Discipline
Microsoft Power Platform brings together Power Apps for business applications, Power Automate for workflow and robotic process automation, Power Pages for external websites, Copilot Studio for conversational agents and Microsoft Dataverse as a secure, shared data layer. More than a thousand connectors link them to Microsoft 365, Dynamics 365, Azure and third-party systems. The result is that a process which once needed months of custom development can often be digitized in weeks.
Speed alone is not enough. Without an environment strategy, data loss prevention policies, source control and support processes, low-code estates become difficult to manage. Hanoi Technology combines fast delivery with professional practice: we design Dataverse models properly, package work in solutions, deploy through pipelines, apply Managed Environments and governance, and extend with code where low-code reaches its limits. We also help you set up a Center of Excellence so your own makers can build safely.
Many of our engagements start with an existing estate rather than a blank page. We inventory apps, flows and agents, identify which ones support critical processes, assign owners and move important solutions into managed environments with proper lifecycle management. In parallel, we deliver new solutions on the improved foundation, so the business sees progress while governance gets stronger rather than slowing everything down.
The Challenge
Common Power Platform Challenges
What we typically find when organizations ask for help with an existing Power Platform estate.
App Sprawl in the Default Environment
Hundreds of apps and flows sit in the default environment with no clear owners, shared with everyone and connected to sensitive data. Nobody knows which ones support critical processes.
No Application Lifecycle Management
Changes are made directly in production, solutions are unmanaged and there is no rollback. A single edit can break a process used by hundreds of people.
Data Stored in the Wrong Place
SharePoint lists and Excel files are pushed beyond their limits as app back ends, leading to delegation issues, performance problems and weak security.
Unclear Licensing and Cost
Premium connectors, Dataverse capacity, per-app versus per-user plans and Copilot Studio messages make costs hard to predict without design-time planning.
Business Value
What Power Platform Delivers
Faster Time to Value
Business processes move from paper, email and spreadsheets to working apps and flows in weeks rather than months.
Shared, Secure Data
Dataverse provides role-based security, auditing, business rules and a common data model reused across apps and Dynamics 365.
Automation End to End
Cloud flows, desktop flows and process mining remove manual steps across modern and legacy systems.
Agents Inside Everyday Tools
Copilot Studio agents answer questions and complete tasks in Teams, websites and Microsoft 365 Copilot.
Governed Citizen Development
Managed Environments, DLP policies and a Center of Excellence let business makers build within safe boundaries.
Extensible with Pro Code
Custom connectors, Azure Functions, PCF components and plug-ins cover requirements beyond low-code.
Fusion Teams Get the Best Results
The most successful Power Platform programs pair business makers who understand the process with professional developers who handle data modeling, integration and lifecycle management. We work in exactly that way, and we leave your makers more capable than we found them.
In practice, makers own the process knowledge and simple changes, while our engineers own the data model, integrations, security and deployment pipelines, with clear rules for when a solution moves from one group to the other.
Our Services
Hanoi Technology’s End-to-End Power Platform Services
Services across the full Power Platform family.
Strategy and Center of Excellence
We define your Power Platform vision, environment strategy, DLP policies, Managed Environments settings and support model, and deploy the CoE Starter Kit for inventory and monitoring.
- Environment and DLP strategy
- CoE setup and dashboards
- Maker guidelines
Power Apps Development
We build model-driven apps for structured processes and canvas apps for task-focused or mobile experiences, on a properly designed Dataverse model.
- Dataverse data model
- Model-driven and canvas apps
- Security roles
Power Automate and RPA
We automate approvals, notifications, integrations and document handling with cloud flows, and legacy desktop tasks with desktop flows, using process mining to find candidates.
- Cloud and desktop flows
- Error handling and monitoring
- Process mining analysis
Power Pages Portals
We build secure external sites for customers, partners and suppliers on Dataverse, with authentication, table permissions and responsive design.
- Portal design and build
- Authentication setup
- Security review
Copilot Studio Agents
We design agents grounded in your knowledge sources and connected to actions, with topics, generative answers, authentication and analytics.
- Agent design and build
- Knowledge and action integration
- Usage analytics
ALM, Integration and Support
We set up solutions, Power Platform pipelines or Azure DevOps and GitHub pipelines, integrate with ERP and line-of-business systems, and provide managed support.
- Deployment pipelines
- Integrations
- Managed support
Our Approach
Our Power Platform Delivery Approach
We combine rapid iteration with production-grade engineering.
- 01
Assess and Prioritize
We review processes, existing apps and licensing, then select use cases with clear value and suitable complexity.
Deliverables: Use-case backlog · Licensing view
- 02
Design the Foundation
We set up environments, DLP policies, Dataverse design and security model before building.
Deliverables: Environment setup · Data and security design
- 03
Build Iteratively
We build in short sprints with business users reviewing working screens and flows each demo.
Deliverables: Working increments · Feedback log
- 04
Test and Release
We test functionality, performance and security, then deploy managed solutions through pipelines.
Deliverables: Test results · Production release
- 05
Adopt and Scale
We train users and makers, monitor adoption and errors, and grow the portfolio on the same foundation.
Deliverables: Training · Adoption reports
Use Cases
Power Platform Use Cases
Practical solutions that clients commonly build on Power Platform.
Purchase Request and Approval
Employees submit purchase requests in a Power Apps form, and Power Automate routes them to approvers by amount and cost center, recording every decision in Dataverse.
Supplier Onboarding Portal
Suppliers register, upload documents and track status on a Power Pages site, while procurement reviews submissions in a model-driven app.
Legacy System Data Entry
Desktop flows enter data into an old ERP screen that has no API, freeing staff from hours of repetitive typing each week.
Service Desk Agent
A Copilot Studio agent in Teams answers common IT questions, resets access through connected actions and escalates complex issues.
Asset and Inspection Tracking
Technicians use an offline-capable mobile app to log inspections and defects, with photos and GPS location.
Contract Document Processing
AI Builder extracts key fields from incoming contracts, and flows route them for legal review based on contract type and value.
Technology
Power Platform Technology Stack
Products and tools we use in Power Platform projects.
- Power Apps
- Power Automate
- Power Pages
- Copilot Studio
- Microsoft Dataverse
- AI Builder
- Process Mining
- Managed Environments
- CoE Starter Kit
- Power Platform Pipelines
- Power Platform CLI
- Azure DevOps
- GitHub Actions
- Azure Functions
- Custom Connectors
- Microsoft Teams
Platforms
Deliver Power Platform on Your Preferred Platform
Why Hanoi Technology
Why Organizations Choose Hanoi Technology
Senior, Cross-Functional Teams
Strategy, data, AI, cloud and engineering specialists work as one team, so nothing is lost between hand-offs.
Proven Delivery
More than 50 projects delivered for clients in North America, Europe and Asia-Pacific.
Radical Transparency
A written update every week and a demo of working software every sprint, so you always know where things stand.
Cost-Effective Global Delivery
Experienced engineers from our Hanoi delivery hub, with working-hour overlap for every major time zone.
Success Story · SaaS
AI support assistant and smart escalation for a global SaaS company
A project-management SaaS provider receiving thousands of support requests a day needed faster answers without growing the support team. We built an AI assistant grounded in its knowledge base, with escalation to human agents.
Read the Full StoryMore Success Stories
HR tech
80%faster hiring processAI candidate screening and matching for an HR tech startup
An HR tech startup processing thousands of applications a month needed recruiters to spend less time screening CVs. We built resume parsing, job matching and an automated shortlisting workflow.
Resources
Featured Resources
Industry trends and practical guidance to help you get more value from data, AI and technology.
FSMA 204 After the Delay: Using Shipment Monitoring to Get Traceability-Ready by 2028
The FDA Food Traceability Rule deadline moved to July 2028, but the data work is large. Here is how to use shipment monitoring and event data to get ready without wasting the extra time.
CSRD After the Omnibus: What the Revised ESRS Mean for Reporting From 2027
The Omnibus and the simplified ESRS reshaped EU sustainability reporting in 2026. Here is who is in scope, what changed in the standards and how to adapt your data and process.
OpenTelemetry in 2026: Building a Vendor-Neutral Observability Strategy
OpenTelemetry has become the default way to collect telemetry. Here is what changed in 2026 and a practical roadmap for a vendor-neutral observability stack.
Build Faster on Power Platform
Bring us a process you want to digitize or an estate you want to bring under control. Book a free consultation and we will reply within 24 hours.
Power Platform FAQ
When is Power Platform the right choice instead of custom development?
Power Platform fits internal business processes, approval workflows, data capture, portals and agents that integrate with Microsoft 365, Dynamics 365 and common systems. It reduces delivery time and maintenance effort significantly for these scenarios. Custom development makes more sense for high-scale consumer applications, complex real-time systems or highly specialized user experiences. We often combine both, using Azure services for parts that low-code cannot handle well.
How do you prevent Power Platform from becoming unmanageable?
We design an environment strategy that separates personal productivity, team solutions and enterprise applications, apply DLP policies to control connector use, enable Managed Environments for important workloads and set up the Center of Excellence Starter Kit for inventory and monitoring. Enterprise solutions follow ALM with source control and pipelines. Clear ownership rules ensure every important app has an accountable owner.
Should we store data in SharePoint or Dataverse?
SharePoint lists work for simple, low-volume data with limited security needs. Dataverse is better when you need relational data, row-level security, auditing, business rules, large volumes or integration with Dynamics 365. Dataverse requires premium licensing, so we compare costs and benefits for your scenario. Many organizations start in SharePoint and move to Dataverse when an app becomes business critical.
What licenses will we need?
It depends on users and features. Microsoft 365 licenses include some Power Apps and Power Automate capabilities with standard connectors, while premium connectors, Dataverse, desktop flows with unattended RPA and Copilot Studio require additional licensing. During discovery we map your scenarios to likely license types and costs. Final licensing should be confirmed with Microsoft or your reseller, as plans change over time.
How long does it take to build a Power Platform solution?
A focused app or workflow often goes live in four to eight weeks, including discovery, design, build, testing and training. Larger solutions with several apps, complex integrations or portals take a few months and are released in phases. Setting up governance and a Center of Excellence typically runs in parallel over four to six weeks.
Can our own staff maintain what you build?
Yes, and we plan for it. We document data models, flows and deployment processes, keep solutions in source control and run handover sessions with your makers and IT team. For organizations building internal capability, we offer coaching and pair-building so staff learn by working on real projects. We can also provide managed support for critical solutions.